---
title: "Terms of use"
url: https://transgen.ro/en/termeni
lang: en
site: transgen.ro
---

# Terms of use

*Last updated: 14 September 2026.*

These terms describe what the site offers, what it does not, and what we expect
from each other. They are written to be read, not just ticked. If anything is
unclear, write to **contact@transgen.ro**.

## 1. Who provides the site

**transgen.ro** is made and run by Elisa Ganea, a private individual, on a
non-commercial basis. We are not a law firm, a clinic, an association or a
public authority. Contact: **contact@transgen.ro**.

By using the site you accept these terms. For the draft generator we also ask
for an explicit acceptance before you start, because there you give us
sensitive data and receive a text you could file in court.

## 2. What you will find here

- **Guides.** Legal and medical procedures explained step by step, written from
  the experience of someone who went through them. They are general
  information, not an analysis of your situation.
- **Document templates.** Claims and statements used in real cases, with
  explanations. You may use them freely for your own case.
- **Celeste, the automated assistant.** Celeste is a program built on a
  language model (artificial intelligence), not a person. She answers using the
  text published on this site and shows you where the information came from.
  She can be wrong.
- **The draft generator.** An experimental tool which, from what you tell it,
  prepares a draft claim for legal gender recognition. The draft is a starting
  point for you and, ideally, for a lawyer.

Everything on the site is free. Donations are voluntary and buy nothing extra
(see section 9).

## 3. Not legal or medical advice

- **We do not give legal advice.** Nobody on this site is a lawyer or acts as
  one. The guides, Celeste's answers and the drafts are general information
  and working texts, not a legal opinion on your case. No lawyer–client
  relationship and no representation is created.
- **We do not give medical advice.** What is written here about treatments,
  assessments or medication describes a path, it does not recommend one.
  Medical decisions are made with a doctor.
- **The draft is yours, and so is the responsibility for what you file.** The
  draft is generated automatically, nobody reads it before you see it, and it
  may contain errors, omissions or wording unsuited to your situation. You
  decide whether to use it, how to change it and whether to file it. We
  recommend showing it to a lawyer first; organisations such as ACCEPT or
  MozaiQ can help you find one.
- **The law and court practice change.** We try to keep the guides current,
  but we cannot guarantee that what you read reflects the situation on the day
  you read it. Check before you act.
- **No invented deadlines, fees or references.** Celeste and the generator are
  built not to invent deadlines, fees, statute articles or case law. Where
  they lack the information, they leave a blank to fill in. If you do see a
  figure or a reference, verify it.

You may represent yourself in court or hire a lawyer. That choice is yours and
we do not make it for you.

## 4. Celeste

- Celeste is an automated assistant. We say so here and in the chat, so there
  is no doubt that you are talking to a program.
- She answers only from the content published on the site. If something is not
  in the guides she tells you she does not know, rather than guessing.
- She does not analyse your case in the public chat and does not tell you your
  chances. That is what the draft generator is for, with its own rules.
- She is not an emergency service. If you are in danger or in crisis, call 112
  or a support line.
- The public chat conversation is not saved on the server. The text of your
  messages reaches the language model provider so that an answer can be
  generated, as described in the [Privacy policy](https://transgen.ro/en/confidentialitate).

## 5. The draft generator

To use the generator you must:

- **Be at least 18.** Age is checked from the date of birth you give. Under 18,
  the generator does not start. Minors and their parents can use the guides and
  ask an organisation or a lawyer for support.
- **Accept explicitly**, before starting, that you are getting a draft and not
  legal advice, and that your data, including data concerning health, will be
  processed as the Privacy policy describes.
- **Give truthful information** and upload only documents you have the right to
  use. If you propose witnesses or mention other people, it is your
  responsibility to tell them and to have their agreement.
- **Not use the generator on someone else's behalf** without that person's
  knowledge and agreement.

What you get: a draft in text form, with a header stating clearly that it is a
draft and not legal advice, with places marked `[DE COMPLETAT]` where
information is missing, and an indicative review of the case. The header is
part of the draft and is kept in every export format; we do not offer a version
without it.

The draft is yours. We claim no rights over it and use it for nothing other
than showing it to you and keeping it for you, for the period described in the
Privacy policy.

The generator may be limited, paused or switched off at any time, including
because it is experimental. If that happens while you are working, we say so on
the page.

## 6. Your session and the resume key

- The generator conversation is tied to a cookie in your browser. If you lose
  it (another browser, another device, cleared data) you lose access to the
  conversation, but not the data on the server, which stays for the period
  described in the Privacy policy.
- You can save your progress with your email address: you receive an
  8-character key. The key and the address are the only way back in. Keep
  them. Whoever has them can open your conversation, so give them to nobody.
- "Start from scratch" closes the conversation and invalidates the key. It does
  not delete the data on the server; for that, write to us as described in the
  Privacy policy.
- A session is kept for 365 days from your last activity, after which its
  content is deleted automatically.

## 7. The doctor directory

The directory is a public list of doctors, built by visitors, with reviews
written by them too. We host it; we do not write it.

**We recommend nobody.** Being on the list is not a guarantee, a check on
anyone's competence, or a recommendation from us. The list is alphabetical, not
a ranking, and nobody pays to be on it or to be higher up — not now and not
later.

**If you write a review**, you confirm two things, separately, before sending
it: that you went to that doctor yourself and that what you wrote is true and is
your own experience, not someone else's and not in exchange for anything; and
that you agree to us publishing the text. What you write is your
responsibility. You can be critical — people have the right to say they were
treated badly — but:

- do not state as fact anything you cannot stand behind, above all accusations
  of crimes or serious misconduct;
- do not name other patients and do not write details that would make them
  recognisable;
- do not give anyone's contact details;
- do not write about the doctor's religious or political beliefs;
- do not write on anyone else's behalf, and do not write paid or retaliatory
  reviews.

**If you add a doctor**, add only information that is already public somewhere
and give us the link. Without a link we do not publish the entry.

**What happens to what you send.** An automatic filter reads the review before
it appears. What passes is published straight away, without anyone here reading
it; what is held back is read by a person. We can delete any review, at any
time, without owing you an explanation — but we will tell you why if you ask.

**If you are the doctor on the page.** Write to **contact@transgen.ro**. We will take the
entry down on request, in almost every case without argument. If you dispute a
particular review — you say it is false, or that the person was never your
patient — we look into it; if we cannot verify it, we delete it. We keep the
author's email address precisely so that we can look into it, but we will not
give it to you: if you want the author's identity, you need a court order.

**If you see something wrong**, every review has a report button. You do not
need an account. We will tell you what we decided and why.

## 8. What you may not do

So that the site stays open and free for everyone:

- Do not send repeated, meaningless or burst messages, and do not try to get
  around the usage limits, the bot check or the rules Celeste works by.
- Do not try to get from Celeste or the generator something they are not built
  to give: advice on other procedures, output without its warnings,
  information about other people.
- Do not upload documents that are not yours or that you have no right to use,
  and do not upload malicious files.
- Do not use the site to harass, threaten or discriminate.
- Do not scrape the site and do not use it to train other models.
- Do not try to access other people's sessions, the admin area or the
  infrastructure.

Messages that break these rules may be refused automatically, and the
connection or the session may receive a pause or a suspension, as described in
the Privacy policy. A suspension is lifted only by us, on a reasoned request
sent to **contact@transgen.ro**.

## 9. Copyright

The text of the guides, the pages and the answers in the questions section is
written by the site's author and belongs to her. You may read it, save it for
yourself and quote it with attribution. Do not republish it in full and do not
present it as your own.

The document templates are provided precisely to be used: you may fill them in,
change them and file them for your own case, without restriction.

Drafts generated for you are yours.

Celeste's name and avatar are part of the site and may not be used to suggest a
connection with us that does not exist.

## 10. Donations

The site can be supported through donations, via an external service (Buy Me a
Coffee). A donation is voluntary, is not payment for a service, unlocks nothing
and creates no obligation on our part. The external service has its own terms
and privacy policy; we do not receive your payment details.

## 11. Third-party services

To work, the site uses a few providers, described in detail in the Privacy
policy: hosting, the provider of the language model behind Celeste, the bot
check, the sending of the resume-key email and technical error reporting.
Links to other sites are offered as help; we are not responsible for their
content.

## 12. Liability

The site is offered "as is", free of charge, by one person. We do everything
we can for it to be accurate, working and safe, but:

- we do not guarantee that the information is complete, accurate or current,
  nor that a draft suits your situation or will be accepted by a court;
- we do not guarantee that the site is available without interruption or
  error;
- we are not liable for decisions you take on the basis of what you read here
  or for the outcome of a case, whether you used the draft as generated or
  changed.

Nothing in these terms limits liability that cannot be limited by law, and
nothing restricts the rights you have as a data subject or, where applicable,
as a consumer.

## 13. Changes

The site, Celeste, the generator and these terms may change. The date at the
top of the page says when they were last updated. A change that matters to
people using the generator is announced on the generator page. If you disagree
with a change you can stop using the site and ask for your data to be deleted.

## 14. Governing law and complaints

These terms are governed by Romanian law. We try to resolve any disagreement
directly first: write to **contact@transgen.ro**. Failing that, the competent courts are
those of Romania.

For your personal data you have the right to complain to the Romanian
supervisory authority, ANSPDCP ([dataprotection.ro](https://www.dataprotection.ro));
the details are in the [Privacy policy](https://transgen.ro/en/confidentialitate).

## 15. Contact

For anything about these terms, the content of the site, or to report a mistake
in a guide: **contact@transgen.ro**.